NEFESH: The International Network of Orthodox Mental Health Professionals
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What Communication Language Do You Speak? A Blueprint for Conscious Communication in a Virtual World for Mental Health Professionals

Living in the pandemic has exposed lots of relationship challenges on a personal and professional level, poor communication being one of them. The COVID-19 pandemic resulted in exponential growth in teletherapy services. This paradigm shift did not require training in delivering telehealth services and came without uniform standards of practice. However, it is acknowledged that mental health professionals providing telehealth services need advanced communication skills.

This communication’s skill building training will introduce clinicians to the Kendall’s Life Languages System of Communication, also known as the 7 Life Languages™ Profile (Kendall & Kendall, 2019). This communication tool captures how people communicate based on how they act, think, and feel. Clinicians will learn the concept of conscious communication, which will help them to listen with empathy, speak responsibly, build relationship equity with their clients, and help clients effectively manage conflict.

https://nefesh.org/workshops/WhatCommunication/view

What Communication Language Do You Speak? A Blueprint for Conscious Communication in a Virtual World for Mental Health Professionals

Previously Recorded

Presenter: Veronica Powell, PhD, LPC

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Learning Objectives:

  1. Participants will be able to discuss and gain awareness of their communication languages.
  2. Participants will be able to identify and understand the communication languages of others.
  3. Participants will be able to engage in conscious communication in the teletherapy setting.
  4. Participants will be able to identify and apply the four keys to communication success.

These workshops offer 4 Continuing Education Credits
This webinar is recorded and will not grant live credits.

Times New Roman

Living in the pandemic has exposed lots of relationship challenges on a personal and professional level, poor communication being one of them. The COVID-19 pandemic resulted in exponential growth in teletherapy services. This paradigm shift did not require training in delivering telehealth services and came without uniform standards of practice. However, it is acknowledged that mental health professionals providing telehealth services need advanced communication skills.

This communication’s skill building training will introduce clinicians to the Kendall’s Life Languages System of Communication, also known as the 7 Life Languages™ Profile (Kendall & Kendall, 2019). This communication tool captures how people communicate based on how they act, think, and feel. Clinicians will learn the concept of conscious communication, which will help them to listen with empathy, speak responsibly, build relationship equity with their clients, and help clients effectively manage conflict.

Learning Objectives:

  1. Participants will be able to discuss and gain awareness of their communication languages.
  2. Participants will be able to identify and understand the communication languages of others.
  3. Participants will be able to engage in conscious communication in the teletherapy setting.
  4. Participants will be able to identify and apply the four keys to communication success.

Agenda:

 

 

Introductions:

Overview of state of Teletherapy Services in Mental Health

15 minutes

Introduction to the 7 Life Languages 

  • What are the 7 Life Languages and How they will be used to help you to Grow in your communication self-awareness
  • Discover the drivers behind your preferred communication style
  • Recognize the communication style of others 
  • Explore your strengths, opportunities for growth and navigate distress patterns

30 minutes

Unpacking the Life Languages Profile (Character, Communication, Effectiveness) 

  • Introduction to Character Based Communication 
  • Discuss descending order of 7 Life Languages from your primary language to less dominant language
  • Understand how we tend to process incoming or outgoing communication based on our actions, feelings and thinking (AFT)

30 minutes

What Life Languages can do for you?

  • Applying Life Languages in Teletherapy environment

15 minutes

Barriers to Effective Communication in Teletherapy environment

  • Distress Levels identified by each Life Language 
  • Tone sets the Tone
  • Listening Barriers

30 minutes

Break

10 minutes

Activity: Group Case Study

30 minutes

What is Conscious Communication?

15 minutes

Keys to Communication Success

10 minutes

Activity: Role Play-Teletherapy Session

20 minutes

Break

10 minutes

Communication Blue Print 

10 minutes

Q & A Next Steps/ Action Plan

15 minutes



This presentation is open to:
  • Social Workers
  • Professional Counselors
  • Therapists
  • Psychologists
  • Licensed Mental Health Practitioners
  • Other professionals interacting with populations engaged in mental health based services
Course Level: intermediate
Level of Clinician: intermediate
  • New practitioners who wish to gain enhanced insight surrounding the topic
  • Experienced practitioners who seek to increase and expand fundamental knowledge surrounding the subject matter
  • Advanced practitioners seeking to review concepts and reinforce practice skills and/or access additional consultation
  • Managers seeking to broaden micro and/or macro perspectives

Participants will receive their certificate electronically upon completion of the workshops and course evaluation form.


  • CE You LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0437
  • CE You! is an approved sponsor of the Maryland Board of Social Work Examiners for continuing education credits for licensed social workers in Maryland. CE You! maintains responsibility for this program. These credits are also accepted by the Maryland Boards for Professional Counselors, Psychology, and Certification of Residential Child Care Program Professionals, and many other states and disciplines.

Refund Policy: Full Refund until 48 hours before scheduled date.
48 hours before: full refund less $5.00 processing fee. After event no refund will be given.
*exclusions apply for reasonable need and cause.